Amazon Ends Use of Arbitration for Customer DisputesNow they will be pursued in federal court, a significant retreat from a strategy that often helps companies avoid liability.http://rss.nytimes.com/services/xml/rss/nyt/Technology.xmlNYT > Technologyhttps://static01.nyt.com/images/misc/NYT_logo_rss_250x40.pngTechnology124Michael Corkery
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