‘Training My Replacement’: Inside a Call Center Worker’s Battle With A.I.To many people, chatbots and other technology feel like a ticking time bomb, sure to explode their work. But to some, the threat is already here.
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http://rss.nytimes.com/services/xml/rss/nyt/Technology.xmlNYT > Technologyhttps://static01.nyt.com/images/misc/NYT_logo_rss_250x40.pngTechnology124Emma Goldberg