Customer Relations

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AT&T Offers $5 Credit After Widespread Service Outage

Leave a Comment / AT&T Inc, Cellular Telephones, Computer Network Outages, Customer Relations, Shutdowns (Institutional), Telephones and Telecommunications

AT&T Offers $5 Credit After Widespread Service OutageThousands of customers lost service on Thursday when the telecommunications company ran into problems while trying to expand its network, the company’s chief executive said. Powered by WPeMatico http://rss.nytimes.com/services/xml/rss/nyt/Technology.xmlNYT > Technologyhttps://static01.nyt.com/images/misc/NYT_logo_rss_250x40.pngTechnology124Rebecca Carballo

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‘Training My Replacement’: Inside a Call Center Worker’s Battle With A.I.

Leave a Comment / Artificial Intelligence, AT&T Inc, Careers and Professions, Customer Relations, Labor and Jobs, Layoffs and Job Reductions, Telephones and Telecommunications

‘Training My Replacement’: Inside a Call Center Worker’s Battle With A.I.To many people, chatbots and other technology feel like a ticking time bomb, sure to explode their work. But to some, the threat is already here. Powered by WPeMatico http://rss.nytimes.com/services/xml/rss/nyt/Technology.xmlNYT > Technologyhttps://static01.nyt.com/images/misc/NYT_logo_rss_250x40.pngTechnology124Emma Goldberg

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QR Codes Are Here to Stay. So Is the Tracking They Allow.

Leave a Comment / Bar Codes, Computers and the Internet, Consumer Behavior, Coronavirus (2019-nCoV), Customer Relations, Mobile Applications, Mobile Commerce and Payments, PayPal, Privacy, Restaurants, Smartphones, Square Inc

QR Codes Are Here to Stay. So Is the Tracking They Allow.Fueled by a desire for touchless transactions, QR codes popped up everywhere in the pandemic. Businesses don’t want to give them up.http://rss.nytimes.com/services/xml/rss/nyt/Technology.xmlNYT > Technologyhttps://static01.nyt.com/images/misc/NYT_logo_rss_250x40.pngTechnology124Erin Woo Powered by WPeMatico

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5 Ways to Get More Out of Android 11

Leave a Comment / Android (Operating System), Computers and the Internet, Customer Relations, Google Inc, Mobile Applications, Smartphones

5 Ways to Get More Out of Android 11The current version of Google’s mobile operating system includes several features that can make life easier and a bit more whimsical.http://rss.nytimes.com/services/xml/rss/nyt/Technology.xmlNYT > Technologyhttps://static01.nyt.com/images/misc/NYT_logo_rss_250x40.pngTechnology124J. D. Biersdorfer Powered by WPeMatico

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Coinbase Users Say Crypto Start-Up Ignored Their Pleas for Help

Leave a Comment / Banking and Financial Institutions, Bitcoin (Currency), Coinbase Inc, Customer Relations, Cyberattacks and Hackers, Regulation and Deregulation of Industry, Suits and Litigation (Civil), Virtual Currency

Coinbase Users Say Crypto Start-Up Ignored Their Pleas for HelpAs Coinbase prepares to be the first major cryptocurrency company to go public, it is struggling with basic customer service, users said.http://rss.nytimes.com/services/xml/rss/nyt/Technology.xmlNYT > Technologyhttps://static01.nyt.com/images/misc/NYT_logo_rss_250x40.pngTechnology124Kellen Browning Powered by WPeMatico

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Robinhood’s C.E.O., Vlad Tenev, Is in the Hot Seat

Leave a Comment / Banking and Financial Institutions, Bhatt, Baiju, Computer and Video Games, Computers and the Internet, Customer Relations, Financial Brokers, GameStop Corporation, Millennial Generation, Mobile Applications, Robinhood Financial LLC, Social Media, Start-ups, Stocks and Bonds, Tenev, Vladimir

Robinhood’s C.E.O., Vlad Tenev, Is in the Hot SeatVlad Tenev has incited the fury of the trading app’s fans amid a stock market frenzy. His lack of preparedness on nuts-and-bolts issues was part of a pattern, former employees and analysts said.http://rss.nytimes.com/services/xml/rss/nyt/Technology.xmlNYT > Technologyhttps://static01.nyt.com/images/misc/NYT_logo_rss_250x40.pngTechnology124Nathaniel Popper, Kellen Browning and Erin Griffith Powered by WPeMatico

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